Responsible Gambling at ThePokies

At ThePokies, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Responsible Gambling

We believe that player wellbeing comes first. ThePokies provides various tools and resources designed to help you maintain healthy gambling habits and make informed decisions about your gameplay.

Tools Available to Players

ThePokies offers several self-management features to help you stay in control:

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a set period
• Session time reminders — receive notifications about how long you have been playing
• Wagering limits — restrict the amount you bet per session
• Self-exclusion — temporarily or permanently block access to your account
• Cool-off periods — take a short break from gambling activity

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies or personal relationships due to gambling
• Feeling anxious, stressed or irritable when not gambling
• Lying to family or friends about your gambling activity
• Using gambling as a way to cope with emotional difficulties

Self-Assessment Questions

Ask yourself the following questions honestly:

Do you gamble with money meant for essential expenses?

Have you ever felt the need to bet more to get the same excitement?

Do you feel restless when trying to reduce or stop gambling?

Have you made repeated unsuccessful attempts to control your gambling?

Has gambling caused problems in your relationships?

If you answered yes to one or more of these questions, it may be time to seek support.

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Where to Get Help

Several organisations provide free, confidential support for individuals affected by problem gambling:

• Gambling Help Online
• Gamblers Anonymous
• GamCare
• National Council on Problem Gambling

Protecting Minors

ThePokies strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activity. We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble under the influence of alcohol or drugs
• Take regular breaks during gaming sessions
• Treat gambling as entertainment, not a source of income
• Balance gambling with other leisure activities

If you need assistance with any responsible gambling tools or wish to discuss your gaming habits, please contact our support team at any time. Your wellbeing is our priority.